Five Star Home Improvement and Residential Roofing in Buffalo, NY

We had a porch done over. The workers, despite the weather, did an excellent job down to the small details. Would recommend the company to anyone.

This company was a life saver! After a year of dealing with a leaking flashing (which four companies were hired to take care of) we were finally referred to Five Star. They made our job top priority (squeezing us in) and made sure that they fixed the leak to completion. I couldn't be happier with their work, professionalism (Chandler), and follow up. And yes, we paid all the other companies to not handle the problem.... and even reroof, my stupidity is why I leave this review.... Don't make the same mistake and go with anyone else!

I have a home that has a Mansard roof. I did not realize that Mansard roofs are NOT installed like just any old roof and neither, unfortunately, did the first roofing crew that replaced it. It failed miserably and quickly. I had originally gotten an estimate from 5 Star that I turned down. They had pointed out in their estimate that Mansards need special treatment; so naturally the price was higher. Yeah - I cheaped out - and yeah you get what you pay for. So they came out looked it over, estimated just the repairs needed with guarantees (They did not make me eat crow either). When they did the work -they were in and out, neat and professional, as I knew they would be. They are a very good outfit – I highly recommend them. (PS Try to get Rick to do your estimate: He’s good people and he knows his business).

Rick is professional, knowledgeable and prompt to respond to our needs. His crew were also respectful of our property, great workers and conscientious regarding their work. We are thrilled with our beautiful new 25 year warranted roof!

We had Five Star build a new garage for us. Did a GREAT job! We love it, and we have had MANY great comments on it, and people ask who did it. And because they did such a great job, we then had them re-side our house. Turned out great! And again lots of great comments from neighbors. Five-star is great to work with from the planning stages, offering suggestions but not overdoing it. Their work teams are great, and the management of the teams is great, too! I would especially call out Emily, Brian, and Joe! Next up will be the roof!

Rick was amazing. I was having leaks in my attic that other roofers didn't want to address because we have solar panels on our roof. He came quickly and diagnosed everything. He referred me to a mason that immediately came and fixed my chimney the next week. Rick then came back again to meet with the solar company to work together to repair the roof under our solar panels. He went above and beyond to help me figure everything out when I was really having trouble. I will be recommending Rick and Five Star Roofing to everyone who needs a roofer!

As the business's name implies, we had a 5-star experience with this company. They were courteous, clean, worked quickly, and did everything we asked in a high-quality way. Our job had to be postponed a little due to circumstances beyond their control, but it worked out fine and we're completely happy.

Why should you hire Five Star to install your new roof? Not only are they easy to work with, but they are extremely knowledgeable, professional, and communication was spot on. Most importantly, you get a quality job when it’s complete. A project foreman is on site at all times. As a female homeowner, they really took the time to make sure all the finishing touches were cosmetically what I asked for. Did I mention that cleanup was thorough? Big shout out to Rick who answered all of my questions (I had a lot of questions because I had interviewed so many companies). He was extremely responsive and ensured I was completely happy with the project when they were done.

I had 5 star do the sideing and replace 2 decks.it was a great experience all around Emily in the office helped me get things going and brians crew came in and did unbelievable work.sergio and his guys were awesome at what they do.i couldn't be happier.i would recommend them to anyone.

Update 2: just had these guys fix my porch. They did an amazing job. Were kind and considerate, efficient and respectful. Definitely pros! And I can finally stand on my porch confidently lol. Update: I love these guys! They’ve been flexible, considerate, and kind. They have helped me with an unusual situation and I’m so touched and grateful for their understanding. I will not go with any other roofer! Thank y’all so much!! I cannot yet speak on their work simply because it hasn’t happened yet, but I am definitely going with this company simply based on their detailed roof assessment and excellent communication and customer service. I have a unique situation that they are doing their best to help me out with. Even if they are unable to, it really stands out to me how much of their time and effort they are willing to put in to trying to help me. I feel like they care about me, my home, and the community they work with. This company is the genuine article and I definitely intend to go to them for all of my roofing needs.